Karen Plesh serves as the Chief Executive Officer for Haven Residential, where she leads the executive team and department heads through the implementation and execution of strategic business plans to improve performance while maintaining operational excellence. Karen has over 25 years of property management experience and in her most recent role as COO of Haven Residential, Karen implanted innovative strategies, establishing competitively attractive value propositions, and enhancing customer loyalty while maximizing efficiencies and productivity. Karen holds a B.S. degree in Marketing and Management from Siena College in Upstate, NY, and earned a master's degree in Organizational Leadership at Cabrini College in Radnor, PA. She holds a CPM designation from the Institute of Real Estate Management and served as a board member and President for the Eastern Chapter of the Pennsylvania Apartment Association.

Chris Radliff is Chief Operating Officer of Haven Residential. Prior to joining Haven, Chris served as Vice President of Operations at Hunt Military Companies, responsible for overseeing 11,700 units, in 20 locations across 12 states, corporate and executive level oversight of the portfolio, achieving financial and operational goals, organizing, planning, and developing company-wide initiatives and programs. Chris earned his bachelor’s degree from the University of Central Missouri, with a major in accounting. And in July of 2020, he obtained a certification as a Certified Property Manager from the Institute of Real Estate Management (IREM). Mr. Radliff holds the core belief that empowered, results-oriented and engaged teams increase the customer experience on all levels, both inside and outside the organization.

Sherri Toohey-Taylor services as the Chief People Officer for Haven Residential, where she leads the company’s HR strategy. Sherri has over 30 years’ experience in human resources with expertise in Employment Law, Conflict Management, Mediation, Employee & Labor Relations, Contract Negotiations, Performance Management, Compensation and Benefits, Talent Acquisition, Compliance, Mergers and Acquisitions, Change Management and Learning. Sherri has served as an executive member of the leadership team at the US Postal Service, in Washington DC, and Mortenson Dental Partners. She has also served as an HR leader at Louisville Metro Government and UPS. Sherri holds a BSBA in Finance from the University of Louisville, an MBA from Indiana University as well as her SPHR and SHRM-SCP certifications. She was awarded “20 People to Know in HR” presented by Louisville Business First and serves as an Executive Board Member for the Center for Women and Families, in Louisville KY.

Bobby serves as the Chief Financial Officer for Haven Residential. Bobby joined us with over 15 years of experience in financial management, Bobby has held diverse roles in the field, ranging from Senior Vice President of Finance to Senior Accountant. His extensive financial expertise, coupled with his profound understanding of the real estate sector, positions him as a key driver behind the financial strategies powering Haven's growth and profitability. Bobby obtained his B.A. in Accounting from the University of Illinois Urbana-Champaign.

Devan Cronin serves as the Executive Vice President of Technology for Haven Residential, where she leads property technology solution strategy as well as corporate technology and system initiatives. Devan has over 11 years of property management experience in numerous sectors including multi-family, privatized military, and student housing. Her previous roles include on-site and regional management, helping bridge the gap between operational needs and functional technology solutions. She has served as an outside consultant for multiple organizations to help identify technology gaps, areas of opportunity, and improvements to their operational efficiencies. Her area of expertise ranges from property management software and technology integrations to system administration, security and protocol. Devan holds a B.A. from the University of Tennessee.

Jim Curtis is the Executive Vice President of Construction & Facilities for Haven Residential. Mr. Curtis manages all construction projects, maintenance performance, and oversees the due diligence process, national accounts for material vendors, the construction team, and contractors. Jim joined Haven Residential from a Privatized Military housing provider where he was the Vice President of Maintenance, Facilities, and Safety Programs. Prior to his most recent role, Mr. Curtis served in the US Marine Corps for 27 years as a Combat Engineer, ending his military career as the Base Facilities Chief where he was responsible for the maintenance of buildings, grounds, and infrastructure aboard the base. Curtis brings a proven record of accomplishment in developing teams that perform with integrity, compassion, collaboration, and professionalism that yield high performance and satisfaction results.

Seth Kaplan is the Senior Vice President of Marketing and Communications. He has over a decade of multifamily marketing experience, most recently overseeing the national marketing team for Cushman & Wakefield’s multifamily division. Seth started his multifamily career as Marketing Coordinator at Concord Property Management in 2012. He joined Pinnacle Property Management in 2017 as a Regional Marketing Manager for the Southeast, where he helped support a portfolio of over 200 properties and received multiple promotions during his tenure. After Pinnacle was acquired by Cushman and Wakefield in 2020, Seth continued his upward trajectory and, as Regional Marketing Director, oversaw marketing and leadership responsibilities for roughly 400 properties. In early 2022, Seth was again promoted to Managing Director of the National Marketing team at Cushman and Wakefield, leading a team of 25+ multifamily marketers and roughly 900 properties across the United States.

Seth holds a bachelor’s degree in psychology and a master’s degree in entertainment business.

Erica serves as the Senior Vice President and oversees all assets in the East portfolio, including Kansas, Missouri, Kentucky, Ohio, Maryland, Virginia, Florida, Georgia, and North Carolina. Erica has 20 years of experience and has held previous Regional Vice President positions with Elmington Property Management and Brookside Properties. She has managed new construction, renovations, repositioned and troubled assets.

April joined Haven Residential as an Area Vice President in 2022, responsible for overseeing the California portfolio ranging from Northern California to San Diego. Recently April was promoted to Senior Vice President, West and lead the operations team in California, Texas, Colorado, Arizona. April has 15 years of property management experience. She gained her experience working in various roles including a District Manager, Senior Regional Manager, Area Vice President and Property Management Associate Director for various real estate companies. April has extensive experience working in every aspect of operations. April attended the University of California Davis.

Denise Maldonado is the Vice President of Learning & Development for Haven Residential. Denise works to improve the organization's associates' knowledge, skills, and productivity. While monitoring training compliance and company policies and procedures related to property management, Ms. Maldonado ensures the L&D Department supports all associates in understanding company policy and procedure guidelines to establish consistency across the division’s housing portfolio. She assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions. With over 33 years of experience in property management, including military housing, multi-family housing, and affordable housing properties, Ms. Maldonado brings a wealth of knowledge to Haven Residential, such as compliance, customer service, centralization of administration, and much more. She has held several positions, including Operations Support Director, Operations Manager, Assistant General Manager and Regional Property Manager. Denise is a member of the Institute of Real Estate Management (IREM) and holds her IREM Certified Property Manager (CPM®) and Accredited Residential Manager (ARM®) certifications. She is also a member of the National Apartment Association (NAA) and the Association for Talent Development (ATD). Denise attended Murray State University in Murray, Kentucky, with an emphasis on Business Management.

Bobbi Jo serves as the Executive Assistant, where she is an integral part of building our brand, culture, and elevating Haven Residential to new levels by assisting the Operational team. Prior to joining the firm, Bobbi Jo developed a career within multiple facets of real estate beginning with title searching, sales, commercial real estate, residential property management, and government operations. She was primarily responsible for providing operational support to the A-Level Senior Executive team members, ensuring effective and efficient daily operations. Managing, training, motivating, and supervising teams, she oversaw offices in Pennsylvania, Delaware, and West Virginia as Operations Manager based in Philadelphia, PA. Bobbi Jo has successfully developed and executed specialty programs for property management professionals and holds an FAA remote (drone) pilot certification and is a certified instructor for Basic Life Support through American Red Cross.

Amber joined Haven Residential as a Portfolio Manager in March 2021, and is now the Area Vice President over the Kentucky, North Carolina, and Kansas portfolios. Amber has over 17 years of property management experience. She gained her experience working in various roles, beginning as a receptionist, and working her way to Regional Manager. She is knowledgeable in every aspect of operations and has managed numerous asset types in her tenure. Amber received her CAM designation through the National Apartment Association in 2015. Amber attended University of Louisville with an emphasis on Business Management.

Lanayae joined Haven Residential as the Area Vice President overseeing the Texas portfolio in February of 2022. Lanayae has over 20 years of property management experience. Prior to joining Haven, Lanayae has partnered with key clients on development, design, value add strategies and operational enhancements. She has previously held management titles such as Predevelopment Consultant, and Regional Director of Management, and has overseen a portfolio of 4,000+ units. She began her career in property management as an on-site Leasing Professional, quickly earning promotions and proving her ability to provide measurable solutions. She’s managed a variety of asset types from both third-party management companies to national real estate investment firms, new construction developments to value add repositioned assets. Through the Houston Apartment Association, Lanayae is NALP Certified, a Certified Apartment Manager, and a Certified Apartment Property Supervisor. She earned her Texas Real Estate License from George Leonard School of Real Estate.

Sarah joined the Haven Residential team as a Regional Property Manager in January 2021 where she managed the day-to-day operations of the Northern California Portfolio. In March of 2024, Sarah was promoted to Area Vice President overseeing California, Arizona, and Colorado. Sarah has over 10 years of experience in property management. In her role, she implements progressive and effective procedures and practices, which guide each property to meet financial goals and achieve operational performance objectives. She specializes in bringing a visionary perspective to team and tenant relationships. Sarah studied Interior Design at Sacramento State University.

Melissa Bowman serves as Controller for Haven Residential. She has over 10 years of accounting experience centered around multifamily. Prior to joining Haven, Melissa worked for Sentral a Bozzuto, Highgate, Iconiq subsidiary that focuses on luxury flexible living. Her professional experience also includes several years of working with LITCH assets as Manager of Accounting, focusing on bridging the gap between operations and accounting. Melissa earned her BS in Accounting and her Master of Business Administration in Accounting and Finance from Regis University in Denver, Colorado.

Brandon serves as the Director of Property Accounting for Haven Residential. In this role, he is responsible for property-level financial reporting for Haven’s full portfolio. Brandon has 9 years of accounting experience, with over 5 in the real estate industry. Prior to joining Haven, Brandon was the Director of Accounting for Alltrade, managing financial reports for over 6,000 units in 5 states. He began his career as an accountant at River Valley Financial Bank, where he created monthly, quarterly, and annual financial statements reportable to the SEC, FDIC, Federal Home Loan Bank, and the Federal Reserve Bank. Brandon holds a bachelor’s degree in Accounting from Indiana University.